Get in Touch
How We Communicate
You’ve counted calories, followed meal plans, and pushed yourself to exercise. Only to feel frustrated by temporary results. Weight loss isn’t simply about willpower. For many people, biology plays a significant role.
At Weight Management Medical Associates, we provide personalized treatment plans using advanced GLP-1 therapies designed to help support sustainable weight loss and long-term health.
Email Is the Preferred and Fastest Way to Reach Us
For medication questions, refill requests, appointment-related concerns, billing inquiries, and general support, please contact us by email whenever possible.
Most communication can be handled more efficiently through email, allowing us to review your medical history and provide accurate guidance without phone tag or missed calls.
Response Times
We respond to messages in the order they are received. Please allow up to 3 business days for a response to email inquiries. Many messages are answered sooner, but response times may vary based on patient volume and clinical workload.
Please note that response times may be longer during holidays, extended holiday weekends, and office closures.
While we maintain an office phone number, email remains our preferred and fastest method of communication.
If you leave a voicemail, please allow up to 7 business days for a return call. For the quickest response, we recommend contacting our team by email whenever possible.
When you contact our office by email:
• Your message is reviewed and routed to the appropriate team member.
• Administrative questions are handled by our support staff.
• Clinical questions are reviewed by the appropriate medical provider when necessary.
• You will receive a response with guidance, recommendations, or next steps.
Urgent Medical Issues
Our practice is not equipped to manage medical emergencies through email or voicemail. If you are experiencing a medical emergency, call 911 or seek immediate medical attention.